50 Business Tasks A Virtual Assistant Can Handle For You

There is much more to running an enterprise than just statutory requirements. From managing administrative work to customer service, sales, marketing, bookkeeping, etc., an entrepreneur could be overwhelmed with such responsibilities. Most entrepreneurs and business people waste valuable time on daily operational issues instead of focusing on strategic growth.

To overcome this burden, hire virtual assistant. VAs are well-trained professionals who can do various jobs online to help business owners free some time while working on improving productivity. Whether you need a virtual bookkeeping assistant to help you with bookkeeping or a virtual sales assistant to help find and qualify leads, outsourcing the essential responsibilities will help you achieve much in growing your business.

What is a Virtual Assistant?

A virtual assistant is a remote professional who provides administrative, creative, technical, or operational support to businesses and entrepreneurs. Unlike full-time employees within an organisation, virtual assistants operate on a contract basis or freelance roles, which can result in cost savings for companies looking to streamline operations. Assign only work to VAs, such as customer service, bookkeeping, social media management, or sales. Management can assign time-consuming tasks, be at the core of business activity overall, and improve efficiency.

Look at the 50 primary tasks a VA can handle for you.

50 Tasks You Can Assign To A Virtual Assistant

Administrative Support

The administration’s work is essential but takes up much time. The VA enables the streamlining of operations.

1. Inbox Management: Organize, respond to, and prioritise emails.
2. Calendar Coordination: Schedule meetings, appointments, and reminders.
3. Travel Planning: Book flights, accommodation, and transportation.
4. Report Preparation: Combine data into professional formats for reports and presentations.
5. Research Assistance: Collate information and insight on theme topics.
6. Spreadsheet Management: Create and maintain organised records of data.
7. File Organisation: Structure and manage digital documents.
8. Data Entry: Providing accurate information entry into databases and systems.

Customer Support & Communication

Exceptional customer service will cement the relationship with clients and enhance retention.

1. Live Chat Support: Extending help to visitors inquiring about the website.
2. Ticket Management: Customer service requests and escalation handling.
3. Complaint Resolution: Attending to customer issues and making sure they are satisfied.
4. Follow-Up Emails: Send check-in emails to clients and prospects to build rapport.
5. Social Media Responses: Replying to comments, messages, and mentions.
6. Order Processing: Process customer orders and keep track of shipping.
7. Appointment Scheduling: Arranging time for a call or meeting with clients and prospects.

Bookkeeping and Financial Management

Hire virtual bookkeeping assistant to keep you organised regarding financial records.

1. Expense Tracking: Tracking and categorising expenses for the business.
2. Invoice Management: Preparing and sending invoices to clients.
3. Payment Follow-Ups: To ensure all invoices have been paid when due.
4. Bank Reconciliation: To check and confirm that the transactions match its records.
5. Payroll Processing: Processing salaries, taxes, and deductions.
6. Budget Tracking: Keeping tabs on financial goals and spending.
7. Tax Preparation: Getting documents and receipts ready for filing.

Sales and Lead Generation

Hire virtual sales assistant can create tremendous revenue for the business.

1. Prospect Research: Identifying potential leads and targeted customer groups.
2. Cold Outreach: Sending personalised emails and messages to its prospects.
3. CRM Management: Updating and maintaining all the information from the sales pipeline.
4. Sales Call Scheduling: Making appointments for the sales team.
5. Proposal Creation: Drafting customised pitches and sales documents.
6. Lead Follow-Up: Keeping the leads warm with continuous follow-up.
7. Sales Reporting: Reporting on conversions, revenue, and performance metrics.

Social Media Management

A strong presence on social media is necessary for brand awareness and engagement.

1. Content Scheduling: Planning and posting updates across platforms.
2. Community Management: Responding to comments, messages, and mentions.
3. Hashtag Research: Examining trending and relevant hashtags.
4. Graphic Creation: Designing arresting visuals for each post.
5. Paid Ad Management: Running and optimising social media advertising campaigns.
6. Competitor Analysis: Monitoring industry trends and competitor strategies.
7. Tracking Engagement: Evaluation of metrics to measure campaign success.

Content Creation and Marketing

A virtual assistant with content expertise will do wonders for your digital marketing efforts.

1. Blog Writing: The ability to write well-researched and captivating articles.
2. Proofreading & Editing: Refining content for accuracy and clarity.
3. Email Campaigns: Writing newsletters and advertising emails.
4. SEO Research: Identifying keywords for optimisation of content.
5. Landing Page Optimization: Enhancing the pages for conversion.
6. Press Releases: Writing newsworthy articles and distributing announcements.
7. Affiliate Program Management: Managing the partnerships with influencers or affiliates.

Website and Technical Support

Regular updates and troubleshooting are required to keep an online presence.

1. Website Update: Editing and publishing new content.
2. Plugin Management: Install and update WordPress or website tools.
3. Performance Audits: Checks for broken links and site speed issues.
4. Troubleshooting Errors: Fix minor problems on the website.
5. Form Management: Setting up and manning online inquiry forms.
6. CRM Integration: Integration with marketing and customer data sales platforms.
7. Appointment Scheduling: Scheduling professional meetings and personal appointments.

Closing Thoughts

Hiring a virtual assistant is the best way to change how you do business. You can get a virtual bookkeeping assistant to make it easier for you to keep financial health, a virtual sales assistant to help you earn more, or a general administrative assistant to help you attend to a million-and-one chores and then leave you free to focus on your company’s growth.

Outsourcing responsibility reduces progress stress and becomes more efficient and cost-effective while gaining specialised skills.