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  1. #1
    !Aeon! is offline Junior Member Newbie
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    Default Help Needed For Burning Problem

    Hi. I am requesting help with any info on how to fix my Artec WSM-52X CD Drive (which allows me to burn stuff). Well, it sometimes ejects automatically with or without a CD in it. I use Nero and Windows last time to burn stuff but now i get an error report with the drive. Also, my Roxio software installed on my computer mysteriously disappeared. No hardware miswires last time I checked (or I might be wrong) I've been searching for the solution, but to no avail. Any info would be helpful. Thank You.
    I'm just regular ol' Aeon!
    "History books were not written by the losers, but by the winners"

  2. #2
    Volvogga's Avatar
    Volvogga is offline Senior Member Always Around
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    Default

    O_o

    Run. Virus. Scan. Now.
    Run many virus scans. The one you have, McAffee online, maybe even download Avast free and run it's boot up scanner.

    When programs 'dissapear', it's never good. There was an old fun virus that could eject your CD Tray (congrats, you won a coffee cup holder! Bzzzzzz), so there is proof of concept there. Now it sounds like the driver is corrupt, or worse yet, the firmwear.

    Virus scan, spywear scan, do what you must. Once your satisfied, post back with what you got and we'll try uninstalling the drivers and reinstalling them, making sure they are the latest ones.
    Vol~

    thanks to Silverwmoon!

  3. #3
    !Aeon! is offline Junior Member Newbie
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    Default

    Well, still stuck with the same problems. Also ran Norton Antivirus along with Lavasoft, in normal and safe boot, yet still isn't fixed. No viruses/adware/malware found in all scans. Antivirus/Ad-aware is working perfectly tho.
    I'm just regular ol' Aeon!
    "History books were not written by the losers, but by the winners"

  4. #4
    Volvogga's Avatar
    Volvogga is offline Senior Member Always Around
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    Default

    All right. First go to the PC Manufatcure site and make sure you have the latest firmwear and drivers for the drive downloaded. If it's a custom job, or you put the drive in yourself, go to the drive manufacture's site and get them from that site.
    Go to control pannel, System, Hardware, Device manager. If anything is in yellow (yellow !), stop imidiatly and post back what is in yellow.
    If it's all good, then go to the optical drives, and uninstall the drive from the device manager.
    Restart and then when it finds the device, tell it you want to install from a specific location (if the driver download is just a few folders) and find the driver file from your download.
    If the driver was an EXE self installer, then cancle the found new hardware wizard and enter windows. Then run the exe and install it. Restart and test.
    Vol~

    thanks to Silverwmoon!

  5. #5
    Panda Sama is offline Member Frequent Poster
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    Default

    has it ever ejected while you were burning?

    also please tell me you were smart enough to NOT click on the popups that say "YOU HAVE A VIRUS!!! RUN SCAN NOW!!!"

  6. #6
    !Aeon! is offline Junior Member Newbie
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    Default

    Well, nothing worked. I tried finding the latest firmware on Artec.com, but my browser gave me the "connection timed out" thing. I tried the uninstalling/restarting procedure but it came back to the same problem. Checked my drivers in device manager tho. Here they are:

    Driver Version: 5.1.2535.0

    C:\Windows\system32\drivers\cdrom.sys (v. 5.1.2600.2180)
    C:\Windows\system32\drivers\imapi.sys (v. 5.1.2600.2180)
    C:\Windows\system32\drivers\MRFILTER.sys (v. 6.0.0.171)
    C:\Windows\system32\drivers\PxHelp20.sys (v. 2.3.32.0)
    C:\Windows\system32\drivers\redbook.sys (v. 5.1.2600.2180)
    C:\Windows\system32\storprop.dll (v. 5.1.2600.2180)

    Also, I never click on any popup unrelated to the stuff that I download, so I'm pretty much safe from ad-ware/spy-ware/malware and those other stuff u get from ads.

    This drive is giving me an annoying headache.

    Also, if i need better drivers, just give the site to download them.
    I'm just regular ol' Aeon!
    "History books were not written by the losers, but by the winners"

  7. #7
    Volvogga's Avatar
    Volvogga is offline Senior Member Always Around
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    Default

    Try driverguide.com? (registration required)
    Vol~

    thanks to Silverwmoon!

  8. #8
    !Aeon! is offline Junior Member Newbie
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    Default

    Tried it, but my drive still isnt fixed. Maybe i should just replace it with a better one. It was a pretty good part of my computer before if malfunctioned.....Anyway, thanx for ur help. Much appreciated. Ty.
    I'm just regular ol' Aeon!
    "History books were not written by the losers, but by the winners"

  9. #9
    WaLkInStIcK is offline Senior Member Well Known
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    Default

    well hidden trojans can do that......... but its probably a diff problem
    "Don't judge it!!!!"

 

 

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