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  1. #1
    Tetnubis's Avatar
    Tetnubis is offline Senior Member Community Builder
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    Default Problem connecting to the internet.

    Righto, well i didnt think id ever find myself in tis part of the forum.

    But yes, i have a problem Connecting to the internet, I recently sent my computer to be repaierd in the store, and they installed a new powerpack and motherboard, since its return i have been unable to connect to the internet. The lights on the modem imply that eveything is ok (two green lights, stationary) but when i click connect i get a message saying "cannot connect to host computer" Ive checked my settings and restored the defaults, but no luck there, i called the internet provider and they reccomended that i try using a new modem, so, i did, and i still have the same problem.

    I also tried making a new connection, and i still have the same problem. Any help? Thanks.


  2. #2
    userqqqq is offline Junior Member Newbie
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    step 1:
    you can check the lights on the ethernet port on your computer/laptop
    to see if a connection exists (or if data is transferring)...check all your cables as well


    step 2: paste the output of "ipconfig /all" in here.

    edit: I assumed you are using a cable modem, but realized that you could have been talking about a dialup modem. Please clarify your connection type, OS and isp.
    Last edited by userqqqq; 08-12-2006 at 09:51 PM.

  3. #3
    Volvogga's Avatar
    Volvogga is offline Senior Member Always Around
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    Default

    Can... can you tell me what we are talking about. Do you mean a cable or DSL modem, or a good 'ol 56k hardware modem (as you said lights, I'm assuming an external modem)? If it's a cable modem... what model? I don't know a lot about them and I could download a manual if I can find it. If it's a 56k hardware modem... what lights are you talking about? And what is the model of it... they all seem to have different lights.

    If it is a cable modem, can you explain how your network is set up (as you have to go from the NIC to the modem somehow...). That said, it could be a network, or NIC hardware problem. I just don't know where to start.
    Vol~

    thanks to Silverwmoon!

  4. #4
    Tetnubis's Avatar
    Tetnubis is offline Senior Member Community Builder
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    Default

    o_O" Im bad with this technical stuff...Ill try my best to explain.

    I have a DSL modem, external? Im not sure, im also in England, so i dunno if your modems/internet connections are different in USA, the lights basicly imply that 1, its connected, and 2, that its running fine. I wouldnt even know what to tell you about the model. The modem is connected into the pc via usb, and the phoneline is connected to the modem. the modem is installed, and the little icon for it is green, (green means its running fine, yellow means there is a problem, and red means that the pc cannot detect it.) Thats it i think. Oh im using WinXP.

    @userqqqq, i would paste it, but its not this computer. Also ipconfig, i cant remember where that is, tho' im sure i was there the other day.


  5. #5
    userqqqq is offline Junior Member Newbie
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    1)try connecting the pc to the modem via a ethernet (cat5) cable instead of usb.

    Press: Windows Key + R to access the run menu
    in there type "cmd"
    Once the command dialog opens up

    type: ipconfig /all


    one other possibility is that your Local Area Network Connection is disabled (Control Panels followed by Network Connections. Make sure that Local Area Network is 'enabled'.

  6. #6
    Volvogga's Avatar
    Volvogga is offline Senior Member Always Around
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    Quote Originally Posted by tetnubis
    I have a DSL modem, external? Im not sure, im also in England, so i dunno if your modems/internet connections are different in USA, the lights basicly imply that 1, its connected, and 2, that its running fine. I wouldnt even know what to tell you about the model. The modem is connected into the pc via usb, and the phoneline is connected to the modem. the modem is installed, and the little icon for it is green, (green means its running fine, yellow means there is a problem, and red means that the pc cannot detect it.) Thats it i think. Oh im using WinXP.
    ...k
    Internet is pretty well set as far as protocols go. I don't think your Englishness should matter. So, Bob's your uncle. (sorry... I couldn't resist XD )

    So, if it's USB connected... then it's not a NIC problem, but it could still be a network problem. Nice that it's direct connected though. ^^

    Quote Originally Posted by tetnubis
    @userqqqq, i would paste it, but its not this computer. Also ipconfig, i cant remember where that is, tho' im sure i was there the other day.
    O_O
    Uhh... then exactly how are you on the internet? Does that computer run as a hub for all other computers?
    But anyway... IPCONFIG is a command line tool. Just go to Start -> Run and type 'cmd' (no quotes). Then from the command line type the command that userqqqq gave you (nice userqqqq, btw).
    Vol~

    thanks to Silverwmoon!

  7. #7
    Tetnubis's Avatar
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    Ah thats it ipconfig, yes, i was on that the other day.

    As for 'how i am on the internet?' Different computer, same connection and internet provider, same modem, tho' i have a different one for the other computer, but ill get the details from ip config and put them up later.

    Thanks so far.


  8. #8
    Volvogga's Avatar
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    Ok... different computer... same connection type on the same modem, but the computer you want to fix isn't on the same modem as the 'same' modem you are connected with right now, but it's the same as the same modem you mean?

    Oh gods. ><

    DRAW ME A DIAGRAM! >_0
    Vol~

    thanks to Silverwmoon!

  9. #9
    userqqqq is offline Junior Member Newbie
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    is this your setup?

    modem 1<--- computer 1
    \
    |=== 1 Phone line
    /
    modem 2<--- computer 2

    make sure only one set of modems and computers are in use ...
    this could be your problem?

    for splitting a connection you really need a router to demux the packets from the modem.

    edit: damn parsing ...revised diagram

  10. #10
    Tetnubis's Avatar
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    Lol well i didnt see the previous diagram, but nice one with that one.

    Thats pretty much it, and i already have tried connecting whilst the one i am currently on is off. Recently brought a router, just need to buy the correct lead, as the one that it came with did not fit.

    Lol Vol, 3 modems in total, two are the same, one is the orignal one i got when i ordered off the service provider. The orignal one is disconnected, whilst the new one is connected.


 

 
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