Okay. So I signed up to NarutoFan because it sounded good as wasn't a lot of money. Started off fine, was happy with what I was getting.
Until I renewed my subscription. I don't know what I did but now, I seem to be getting charged twice. Every month, when my email from Paypal comes telling me that I paid x amount, I will get a duplicate.
I have sent support emails several times to no avail asking that if I am being charged twice, can I cancel my subscription. Of course, I heard nothing.
So, I searched for a way to cancel it myself. Now, I used to love the 'Where's Wally' books when I was a kid but hunting down a cancel subscription button left a lot to be desired. It lacked the reward of saying "aha, there it is!"
So. I emailed them again, requesting that they cancel my subscription. And again. And again. Until, for a while, I just let it be. Now however, even thought it is a small amount of money, that small amount of money helps when it comes to paying big things like petrol *grumbles* and as Tesco say, "every little helps".
My last complaint was submitted a few days ago and when I went onto my account features on NarutoFan, I found that my complaint status was closed.
I searched Google looking for other people who have had problems and any feedback as to how I can cancel the account. I found a post with instructions on how to do it via Paypal but I can't seem to do it.
The instructions said:
However, I couldn't see an option to cancel the subscription. After this long winded post, can anyone offer any further suggestions?Quote:
If you paid with paypal then to cancel the automatic rebilling you need to do the following in your paypal account
1. Click the My Account tab
2. Click the History ta
3. Click the Details of the subscription in question
4. Click Cancel Subscription
Edit: My apologies for being a noob. After some consideration, I wondered why I hadn't searched the forums before posting. Doing so, I found out how to cancel my subscription. Thank you very much! I feel relieved. Again, sorry about making a thread before searching!