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  1. #1
    TheSlash is offline Junior Member Newbie
    Join Date
    Mar 2008
    Posts
    1

    Default Account Cancellation

    I cannot find much of the anime I wanted from this site and so have been trying to cancel for the past couple of months.

    I contacted the site several times, obviously getting no response, and am unable to post on the forums on the site.

    I have checked my Paypal account and the payments are being withdrawn every four months, but the payments are NOT subscriptions. So I cannot cancel my account by canceling my subscription.

    I see no other way to cancel this other than closing my paypal account. Or would opening a payment dispute be fruitful, since NarutoFan states that I must renew my payment surely I can win a dispute as I have not agreed to these further transactions?

    Thank you for any help you can give me

  2. #2
    Kevin Shiel's Avatar
    Kevin Shiel is offline Administrator Community Builder
    Join Date
    Nov 2004
    Posts
    3,399

    Default

    Quote Originally Posted by TheSlash View Post
    I cannot find much of the anime I wanted from this site and so have been trying to cancel for the past couple of months.

    I contacted the site several times, obviously getting no response, and am unable to post on the forums on the site.

    I have checked my Paypal account and the payments are being withdrawn every four months, but the payments are NOT subscriptions. So I cannot cancel my account by canceling my subscription.

    I see no other way to cancel this other than closing my paypal account. Or would opening a payment dispute be fruitful, since NarutoFan states that I must renew my payment surely I can win a dispute as I have not agreed to these further transactions?

    Thank you for any help you can give me
    You should be able to locate their Active Paypal Subscription and cancel it and then they will not be able to bill you each month automatically. If they are not returning your messages I'd file a Paypal chargeback and maybe then they will start returning your messages.

 

 

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